Policies and Terms

E-Commerce Policy

Last updated 2 April 2024.

  • Order Cancellations

    You’re free to cancel an order anytime before items have been created. If a cancelation is requested after an item has been made, money and time have already been invested. At this point, it’s unlikely that a cancelation is possible.

    Refunds

    Personalised Products

    Due to the nature of personalised products, once an item has been made, money and time have already been invested. At this point, it’s unlikely that a cancelation is possible.

    Digital Purchases

    Digital items aren't eligible for returns or exchanges because of the nature of these items. Buyer can contact seller about any issues with an order.

    Physical Items

    We’re happy to offer a replacement or refund if there is any damage to a physical order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. To do so, please reach out to [email protected] with photo evidence of the item’s improper condition.

    Returns

    You can return unwanted purchases for a refund as long as you do so within 30 days of delivery. Goods must be returned in the same condition as vou received them and in their original packaging. Unfortunately. we won't be able to refund the original shipping fees or the cost of sending the goods back to us.

  • All prices quoted on the Website are in pounds sterling (GBP) and include UK sales tax (VAT) at the current rate. All prices are accurate at the time of online publication. We reserve the right to change our prices at any time.

  • Protecting my customers’ personal information is crucially important to my business and something I take very seriously. For these reasons, I share your personal information only for very limited reasons and in limited circumstances, as follows:

      - With Etsy. I share your information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use;

      - With Third-Party Service Providers. I engage the following trusted third parties to perform functions and provider services to my shop: Printful, Spoonflower, PrintFab, Mailerlite

    Google Analytics, which helps me understand how visitors browse Studio Kate Frances. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    Mailerlite, Email Service Provider

    eRank, to gain insights and improve my shop

    Royal Mail, To deliver your order

      I share you personal information with these third parties, but only to the extent necessary to perform these services;

      - In the Event of a Business Transfer. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

      - In Compliance with Laws. I may collect, use, retain, and share your information if I have a good faith belief that doing so is reasonably necessary to: (a) respond to legal process or to government requests; (b) perform legal obligations to which I am bound by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

    How Long I Store Your Information

    I retain your personal information only for as long as necessary to provide you with my services and as otherwise described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce or perform under my agreements. I generally keep your data for the following time period: five (5) years.

    Transfers of Personal Information Outside the EU

    I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction has. If I am required to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

    Your Rights

    If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:

      - Right to Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

      - Right to Change, Restrict, or Delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (such as where I am required to store information for legal reasons) I will generally delete your personal information upon your request.

      - Right to Object. You can object to (a) my processing of some of your information based on my legitimate interests and (b) receiving marketing messages from me. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue storing and using your information or if it is needed for legal reasons.

      - Right to Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

    How to Contact Me

    You may reach me with any concerns relating to privacy at [email protected] .

    For purposes of EU data protection law, I, Kate Dunne, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected].

  • Any discount codes available to use on our Website are subject to change at our discretion and only one discount code can be applied per order.

    We reserve the right to exclude any items from live promotions and amend the expiry date, without warning. Discount codes cannot be used on outlet, bundles or furniture items (unless specified).

  • We take every care to ensure that our products are described as accurately as possible, however we do not warrant that these descriptions are accurate. Where we become aware of any incorrect description, we reserve the right to correct any error or omission. Furthermore, while our photography is a close representation of a product’s colour, we cannot accept any responsibility for any variation in colour caused by the equipment used to access the Website.

  • UK

    Free shipping when spending over £25

    Standard shipping is 2nd Class Royal Mail, unless you choose different shipping options at checkout.

    Posted within 1-2 working days. Delivery expected to take 2-4 days but may be subject to factors outside of my control, such as postal strikes. Thank you for your patience.

    Worldwide

    Outside of the UK items will be sent by Royal Mail Tracked service. Expected delivery time - 5-7 working days, but may be subject to factors outside of my control, such as postal strikes. Thank you for your patience.

    Customs duties and/or import taxes mav apply in some countries and are the responsibility of the customer.

  • Limited Edition Products & Pre-Order Purchases

    Pre-Order Reservation:

    You are responsible for keeping your shipping and contact information up-to-date to ensure proper shipment of any Pre-Order Products. Please email us at [email protected] if you need to update any of this information.

    Price & Payment:

    You will be charged at time of placing a Pre-Order. Methods of payment accepted are Visa, Master Card, American Express, Discover, PayPal and others as made available from time to time by the payment gateway provider. The purchase price does not include import duties, taxes and other government charges, which are your responsibility.

    Shipping & Estimated Delivery Dates:

    Where a popular product is out of stock or the launch of a new product collection is imminent, we may offer you the opportunity to place a pre-order based on an estimated delivery date.

    In order to reserve the stock for you we will take payment at the time you place your order. Although we endeavor to provide accurate estimated delivery dates, there are times when circumstances out of our control cause these dates to change.

    Where an estimated delivery date changes and you have placed a pre-order we will contact you to keep you updated on the change. Kate Frances Designs cannot accept liability for any loss or damage (whether direct or indirect) if an estimated due in stock date changes. Your legal right to cancel applies to pre-orders.

    The expected shipping date for Pre-Order Products will be clearly noted on each Product page, subject to reasonable delays in manufacturing and/or delivery. Such date is only an estimate, is subject to change, and Company does not represent or warrant that it will be able to ship the Product by the estimated date.

    Cancellation:

    Buyer or Seller may cancel this reservation by terminating the Pre-order at any time for any or no reason prior to our notice to you that your Product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase Price without interest. If Kate Frances Designs cancels your reservation you will receive a full refund of the Purchase Price without interest.

    Customer Information

    We will use any information that we may collect about you only in accordance with our General Terms and Conditions to which you may refer to here

Website Terms & Conditions

  • KATE FRANCES PRIVACY POLICY

    THIS PRIVACY POLICY SETS OUT HOW KATE FRANCES & CREATEFULLY COACHING USES AND PROTECTS ANY INFORMATION THAT YOU GIVE THAT HUMMINGBIRD LIFE WHEN YOU USE THIS WEBSITE.

    Kate Frances is committed to maintaining robust privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

    For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.katefrancesdesigns.co.uk

    By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: [insert link to Terms of Use]), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

    I. INFORMATION WE COLLECT

    We may collect the following information via email subscribe boxes which you are free to dismiss.

    Name

    Contact information including email address

    Demographic information such as postcode, preferences and interests

    Other information relevant to customer surveys and/or offers

    We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email which you submit to us through the registration process at the Site.

    1. Information collected via Technology aka COOKIES

    To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information to understand your needs and provide you with a better service, and in particular for the following reasons:

    · Email marketing. This includes tracking links clicked on in emails as part of an email funnel system. (Eg. if you click on a link about art journaling, and have consented to receive marketing emails from Kate Frances you may be tagged with ‘interested in art journaling’ and more likely to receive my emails specifically about art journaling.

    Analytics – to find out more about the geography and demographics of readers and customers of Kate Frances Designs and Createfully Coaching

    Leaving a comment – If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

    2. Information you provide us by registering for an account

    In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

    3. Children’s Privacy

    The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [Company contact email address].

    II. HOW WE USE AND SHARE INFORMATION

    Personal Information:

    Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

    In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

    We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

    Non-Personal Information:

    In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

    In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

    III. HOW WE PROTECT INFORMATION

    We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

    IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

    You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the [list location of opt-out page, i.e. “Settings” section] of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the [location of opt-out page] of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

    V. LINKS TO OTHER WEBSITES

    As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

    VI. CHANGES TO OUR PRIVACY POLICY

    The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

    VII. CONTACT US

    If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [email protected]

    Last Updated: This Privacy Policy was last updated on March1, 2023.

  • Website Terms of Use

    About my Terms

    Thank you so much for visiting my website (the Site). These Terms explain how you may use this Site.

    References in these Terms to the Site include all associated web pages.

    You should read these Terms carefully before using the Site.

    By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

    If you do not agree with or accept any of these Terms, you should stop using the Site immediately.

    If you have any questions about the Site, please contact me by e-mail: [email protected]

    Definitions

    Content

    means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

    Terms

    means these terms and conditions of use as updated from time to time under clause REF "f684c134-92db-45f0-bd3d-1f2f7f639722" \h \w \* MERGEFORMAT 11;

    Acceptable use policy

    means the policy set out at the end of these Terms

    Cookie policy

    means the policy here [insert link to cookie policy] which governs how I use cookies in the Site;

    Online terms and conditions for the supply of goods or services means Kate Dunne trading as CreateFully Coaching of Unit 84541, PO Box 4336, Manchester, M61 0BW

    means any terms and conditions which will apply to you ordering goods or services using the Site;

    Privacy policy

    means the policy [insert link to your privacy policy], which governs how I process any personal data collected from you;

    Submission

    means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;

    You or your

    means the person accessing or using the Site or its Content.

    Your use of the Site means that you must also comply with my Acceptable Use policy, my Privacy policy, my Cookie policy and my Online terms and conditions for the supply of goods or services, where applicable.

    Using the Site

    The Site is for your personal use only.

    You agree that you are solely responsible for any costs and expenses you may incur in relation to your use of the Site.

    I seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact me at [email protected].

    I may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

    Ownership, use and intellectual property rights

    This Site and all intellectual property rights in it including but not limited to any Content are owned by me. Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). I reserve all of my rights in any intellectual property in connection with these Terms. This means, for example, that I remain owner of them and free to use them as I see fit.

    Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site.

    Submitting information to the Site

    While I try to make sure that the Site is secure, I cannot guarantee the security of any information that you supply to me and therefore I cannot guarantee that it will be kept confidential. For that reason, you should not submit to the Site any information that you regard as confidential, commercially sensitive or valuable.

    I may use any Submissions as I see reasonably fit on a free-of-charge basis. I shall not be legally responsible to you or anybody else for any use of Submissions.

    Accuracy of information and availability of the Site

    While I try to make sure that the Site is accurate, up-to-date and free from bugs, I cannot promise that it will be. Furthermore, I cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.

    I may suspend or terminate operation of the Site at any time as I see fit.

    Content is provided for your general information purposes only and to inform you about me and my products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

    While I try to make sure that the Site is available for your use, I do not promise that the Site is available at all times nor do I promise the uninterrupted use by you of the Site.

    Hyperlinks and third-party sites

    The Site may contain hyperlinks or references to third-party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. I have no control over third-party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party website does not mean that I endorse that third-party's website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site.

    Acceptable Use Policy

    Acceptable use

    As a condition of your use of the Site, you agree:

    not to use the Site for any purpose that is unlawful under any applicable law or prohibited by these Terms

    not to use the Site to commit any act of fraud;

    not to use the Site to distribute viruses or malware or other similar harmful software code;

    not to use the Site for purposes of promoting unsolicited advertising or sending spam;

    not to use the Site to simulate communications from me or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);

    not to use the Site in any manner that disrupts the operation of my Site or business or the website or business of any other entity;

    not to use the Site in any manner that harms minors;

    not to promote any unlawful activity;

    not to represent or suggest that I endorse any other business, product or service unless I have separately agreed to do so in writing;

    not to use the Site to gain unauthorized access to or use of computers, data, systems, accounts or networks; and

    not to attempt to circumvent password or user authentication methods.

    Interactive services

    I may make interactive services available on the Site, for example areas where you can comment on Content.

    I am not obliged to monitor or moderate Submissions to my interactive services. Where I do monitor or moderate Submissions, I shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

    I may remove or edit any Submissions to any of my interactive services whether they are moderated or not.

    Any Submission you make must comply with my Submission standards set out below.

    Submission standards

    Any Submission or communication to users of my Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in my discretion, acting reasonably. In particular, you warrant that any Submission or communication is:

    your own original work and lawfully submitted;

    factually accurate or your own genuinely held belief;

    provided with the necessary consent of any third-party;

    not defamatory or likely to give rise to an allegation of defamation;

    not offensive, obscene, sexually explicit, discriminatory or deceptive; and

    unlikely to cause offence, embarrassment or annoyance to others.

    Linking and framing

    You may create a link to my Site from another website without my prior written consent provided no such link:

    creates a frame or any other browser or border environment around the content of my Site;

    implies that I endorse your products or services or any of the products or services of, or available through, the website on which you place a link to my Site;

    displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or

    is placed on a website that itself does not meet the acceptable use requirements of this Policy.

    I reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by me to remove any such link.

    Using my name and logo

    You may not use my trademarks, logos or trade names except in accordance with these Terms.

    Breach

    I shall apply these Terms in my absolute discretion. In the event of your breach of the Terms I may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action I consider necessary to remedy the breach.

    Limitation on my liability

    Except for any legal responsibility that I cannot exclude in law (such as for death or personal injury), I am not legally responsible for any:

    losses that:

    were not foreseeable to you and me when these Terms were formed; or

    that were not caused by any breach on my part

    business losses.

    Variation

    No changes to these Terms are valid or have any effect unless agreed by me in writing. I reserve the right to vary these Terms from time to time. My updated terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by me. It is your responsibility to check these Terms from time to time to verify such variations.

    Disputes

    I shall try to resolve any disputes with you quickly and efficiently.

    If you are unhappy with me please contact me as soon as possible to let me know.

    If you want to take court proceedings, courts of England and Wales will have exclusive jurisdiction in relation to these Terms.

    The laws of England and Wales will apply to these Terms.

  • Cookie Policy

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

    A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website.

    We use cookies on this website to:

    recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);

    obtain information about your preferences, online movements and use of the internet;

    carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests;

    target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalized to your interests; and

    make your online experience more efficient and enjoyable.

    The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form).

    We use the following types of cookies:

    • Strictly necessary cookies. These are cookies that are required for the operation of our website.

    • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

    • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

    • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

    Apart from in the case of strictly necessary cookies, we will need your consent in order to use cookies on this website.

    First and third party cookies

    First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by another website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

    [We use only first party cookies on this website.] or [We use third party cookies on our website and details of these are included in the table below.]

    [In order to fill out the table below, you need to conduct a cookie audit of your website(s) and any landing pages and identify what cookies you use, what they are for and when they expire. If a website developer or VA helped you with your website, you could ask them for this information. Recommendations have been made to me regarding HYPERLINK "https://www.cookiebot.com/en/?gclid=EAIaIQobChMI-JGpu7rg5QIVybTtCh2t9wowEAAYAiAAEgKqmPD_BwE" cookiebot and HYPERLINK "https://complianz.io/configuring-your-cookie-warning-step-by-step/" Komplianz – but these are third party services and I am not able to confirm whether or not these services are accurate or sufficient to comply with your cookie obligations. I would always recommend you check recent reviews of these services before using them]

    More detail about our cookies

    The table below provides more information about the cookies we use and why:

    Cookie

    Name

    Purpose for the cookie

    Cookie preference

    civicCookieControl

    This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.

    Google Analytics

    _utma

    _utmb

    _utmc

    _utmz

    These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Read Google’s privacy policy

    Security breach notification form cookie

    ASP.NET_SessionId

    This cookie is essential for the breach notification form – the form that public electronic communications service providers use to notify the ICO of a security breach – to operate. It is set only for those people using the form. This cookie is deleted when you close your browser.

    For more info visit the ICO website

    YouTube cookies

    We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

    Understanding your data in YouTube

    How to turn off cookies or alter settings

    You can alter your cookie preferences at any time by [set out how they may do this eg ‘going to the cookie consent mechanism and changing the relevant setting to ‘off’].

    If you do not want to accept cookies, you can also change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

    To opt out of being tracked by Google Analytics across all websites, visit Google Opt Out Tools.

    For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

    Except for essential cookies, all cookies will expire after [expiry period].

    [Once you have drafted your cookie policy, you need to make sure that there is a link to it from the footer or header of every page on your website.

    Next you must make sure you have a cookie consent mechanism which is obvious to visitors to your website when they first land on the site. This must give your website visitor sufficient information about your cookies to enable them to make an informed decision about whether they are happy for those cookies to operate while they visit your website, and the choice to turn them off if they are not happy with them]

  • Accessibility Statement for Kate Frances Designs

    This is an accessibility statement from Kate Frances Designs and CreateFully Coaching.

    Measures to support accessibility

    Kate Frances Designs and CreateFully Coaching takes the following measures to ensure accessibility of Kate Frances Designs:

    Include accessibility as part of our mission statement.

    Include accessibility throughout our internal policies.

    Assign clear accessibility goals and responsibilities.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Kate Frances Designs is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

    Feedback

    We welcome your feedback on the accessibility of Kate Frances Designs. Please let us know if you encounter accessibility barriers on Kate Frances Designs:

    E-mail: [email protected]

    We try to respond to feedback within 4 business days.

    Compatibility with browsers and assistive technology

    Kate Frances Designs is designed to be compatible with the following assistive technologies:

    Kate Frances Designs is not compatible with:

    Mobile operating systems older than 5 years

    Technical specifications

    Accessibility of Kate Frances Designs relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

    HTML

    These technologies are relied upon for conformance with the accessibility standards used.

    Assessment approach

    Kate Frances Designs and CreateFully Coaching assessed the accessibility of Kate Frances Designs by the following approaches:

    Self-evaluation

    Formal approval of this accessibility statement

    This Accessibility Statement is approved by:

    Kate Frances Designs and CreateFully Coaching

    Kate Frances

    Founder

  • The content on the Website (including logos, images, text and other materials) is the copyright of Kate Frances Designs, its content and technology providers or their respective owners. All rights reserved. The copying, modification, distribution, reproduction, or incorporation into any other work of the content on the Website in any form is prohibited.